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Qualitative Risk Analysis: Likelihood and Impact

Risk analysis · 2 min read

Rating without hard numbers

Most organisations don’t have reliable data on how often each kind of incident happens, or exactly what it would cost. Qualitative analysis uses informed judgement on defined scales instead. It’s quick, and good enough to set priorities, which is why it’s the most common method.

Each risk scenario gets a likelihood rating and an impact rating, and the two combine into a risk level.

The heat map

Likelihood against impact grid with low, medium, high and critical cells.

A heat map plots each risk by likelihood and impact. Executives see the risk profile at a glance: what’s in the red zone, and whether it’s moving over time.

Make the scales concrete

Vague words (“high impact”) mean different things to different people. Defined criteria make ratings consistent:

ImpactFinancialOperationsCustomers / legal
1 MinorUnder 50,000Under 1 hour of disruptionNo customer impact
2 Moderate50,000 – 500,000Up to 1 dayA small group affected
3 Major500,000 – 5 millionUp to 1 weekRegulator notified
4 SevereOver 5 millionOver 1 weekLarge fine; national news

Likelihood scales work the same way, for example “once in 10 years”, “once a year” and “monthly”. Ideally the scales match the enterprise risk method, so information risks compare with other business risks.

Strengths and weaknesses

StrengthsFast and cheap; easy to explain; works with limited data; engages business owners
WeaknessesSubjective; inconsistent between assessors; hard to compare directly with control costs
Semi-quantitativeNumbers on the scales (1–5) help ranking, but 3 × 4 = 12 isn’t a money value
Making it reliableDefined criteria, workshops with several viewpoints, calibration, peer review

Example. In a workshop, the operations director rates “ransomware on warehouse systems” as Likely and Severe, using the agreed scale (over a week of disruption). It lands in the red zone and goes straight to the top of the treatment list.

How the exam asks about it

If the question asks…The answer is usually…
Main advantage of qualitative analysisQuick and simple; works without hard data
Main disadvantageSubjectivity
How to improve consistencyDefined criteria for each level of the scale
Numbers assigned to qualitative scalesSemi-quantitative analysis
Best tool to show the risk profile to executivesA heat map

In short

  • Qualitative analysis rates likelihood and impact on descriptive scales (such as low, medium, high) and combines them into a risk level.
  • It's fast, easy to explain and works when hard data is scarce, so it's the most common method.
  • Its weakness is subjectivity: different people rate the same risk differently.
  • Defined scales with concrete descriptions (money, downtime, customers affected) make ratings consistent.
  • Semi-quantitative analysis assigns numbers to the scales, helping ranking but not producing real money values.
  • Heat maps show the risk profile at a glance and are good for communicating with executives.

Exam traps

  • Qualitative isn't wrong or inferior; it's the normal choice when data is limited.
  • Multiplying scale numbers (3 × 4 = 12) doesn't create a real money value.
  • Ratings without defined criteria aren't comparable between assessors.
  • A heat map communicates priority; it doesn't justify a specific spend amount by itself.

Slides

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CISM · Domain 2 · Risk analysis

Qualitative Risk Analysis: Likelihood and Impact

How qualitative and semi-quantitative analysis rate risks with scales and heat maps, what makes the scales reliable, and where the method falls short.

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