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Testing Plans: Tabletop, Functional and Full Interruption

Training and testing · 2 min read

Why test?

Plans look complete on paper and then fail on details: a phone number that changed, a backup nobody can restore, a decision nobody is authorised to make. Testing finds those details while the stakes are low. One CISM task is to test and review incident management plans at planned intervals, using methods such as tabletop, checklist and simulation.

The ladder of tests

Checklist review, walkthrough, simulation, parallel, full interruption from no disruption to real disruption.
TestWhat happensDisruption
Checklist reviewOwners check their sections are current and completeNone
Tabletop / walkthroughThe team talks through a scenario togetherNone
Simulation / functional testRoles and decisions are rehearsed; some systems or procedures exercisedLow
Parallel testSystems recovered at the alternate site while production continuesLow
Full interruption testThe primary site is shut down; operations run from the recovery siteHigh

Start at the bottom. A full interruption test comes only after lower-level tests succeed, and only with senior management approval.

Running a test

Pre-test, test, post-test, evaluate and fix.
  1. Pre-test: objectives, scope, scenario and success criteria (for example, “ERP restored within the 8-hour RTO”), agreed in advance, with approvals.
  2. Test: run it; observers record times, actions and problems.
  3. Post-test: return systems to normal; clean up test data.
  4. Evaluate and fix: compare results with the criteria; update plans; retest failures.

Include the business, not just IT. Tests should prove that processes recover, not only servers.

Example. A ransomware tabletop with IT, legal, communications and two executives runs for two hours. It reveals no agreed authority to shut down the ERP, no offline copy of the contact list, and that the insurer must be called before hiring forensics. All three are fixed within a month.

Scheduling tests

  • at planned intervals, for example tabletops twice a year and technical recovery tests yearly
  • after significant changes: new systems, sites or suppliers
  • with scenarios based on current threats and BIA priorities
  • with increasing realism as the program matures

A test that finds no problems probably wasn’t realistic.

How the exam asks about it

If the question asks…The answer is usually…
Least disruptive testChecklist review
The team talks through a scenario togetherTabletop / walkthrough
The recovery site runs while production continuesParallel test
Most realistic and most riskyFull interruption test
When to define success criteriaBefore the test

In short

  • Testing and reviewing incident management plans at planned intervals is a CISM task; untested plans give little assurance.
  • Test types, from least to most disruptive: checklist review, tabletop or walkthrough, simulation or functional test, parallel test, full interruption test.
  • Start with low-disruption tests; full interruption only after lower-level tests succeed, with senior management approval.
  • Each test has objectives and success criteria (such as meeting the RTO) set in advance, plus pre-test, test and post-test phases.
  • Include the business, not just IT: tests prove processes can recover, not just servers.
  • Test regularly, after significant change, and with realistic scenarios such as ransomware.

Exam traps

  • A full interruption test should never be the first test.
  • A parallel test doesn't interrupt production; a full interruption test does.
  • A test that finds no problems probably wasn't realistic.
  • Success criteria defined after the test can't show whether it passed.

Slides

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CISM · Domain 4 · Training and testing

Testing Plans: Tabletop, Functional and Full Interruption

How incident response, continuity and recovery plans are tested, from checklist reviews and tabletops to simulations, parallel tests and full interruption, and how to plan a test safely.

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