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IT Risk Events, Loss Types and Business Outcomes

Risk events and threats · 1 min read

From cause to outcome

Cause, risk event, technical effect, business outcome.

A risk event is the moment something goes wrong. Describe the whole chain, from cause to business outcome, or you’ll end up treating symptoms. A vulnerability is a cause, not an event.

Families of IT risk events

Malicious attack, error and failure, third-party failure, project and change, compliance breach, natural and physical, obsolescence.

Using common categories makes the register consistent and lets risks be aggregated.

Types of loss

Loss types: productivity, response, replacement, fines and judgements, competitive advantage, reputation.

Example. A ransomware attack cost a retailer 300,000 in IT recovery. The secondary losses were larger: 1.2 million in lost sales, a regulatory fine and a measurable drop in repeat customers.

IT risk is broader than security

  • Benefit risk: IT investments that don’t deliver value.
  • Delivery risk: projects that are late, over budget or fail.
  • Operations risk: outages, errors and poor performance.
  • Security and compliance risk: breaches and fines.

How the exam asks about it

If the question asks…The answer is usually…
Loss MOST often underestimatedSecondary losses: fines, reputation, lost customers
BEST way to describe a risk eventCause, event and business consequence
Benefit of standard event categoriesConsistent register and aggregation
Is a failed IT project an IT risk?Yes: delivery and benefit risk

In short

  • A risk event is the moment something goes wrong; describe the chain from cause to event to business outcome.
  • IT risk events include attacks, errors and failures, supplier failures, project failures, compliance breaches, physical events and obsolescence.
  • Using common event categories makes the register consistent and easier to aggregate.
  • Losses include productivity, response, replacement, fines, competitive advantage and reputation.
  • Secondary losses such as fines and lost customers are often larger than the direct costs.
  • IT risk includes missed opportunities and failed projects, not just security incidents.

Exam traps

  • Counting only the direct technical cost of an event.
  • Treating IT risk as only security risk.
  • Describing the cause (a vulnerability) as if it were the event.
  • Stopping the analysis at the technical effect instead of the business outcome.

Slides

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CRISC · Domain 2 · Risk events and threats

IT Risk Events, Loss Types and Business Outcomes

What an IT risk event is, the common families of events, the types of loss they cause and how to trace each event through to the business outcome it threatens.

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